Frequently asked questions
What are the shipping times? How do returns work? What are shipping costs? Here you find the most frequently asked questions.
Frequently asked questions
What are the shipping times?
Shipping times vary from your from your country:
- The Netherlands: 1 – 2 business days
- North Europe: 2 – 4 business days
- South Europe: 3 – 6 business days
- Outside Europe: 7 – 14 business days
Do I pay for shipping?
Shipping times vary from your from your country:
- The Netherlands: 1 – 2 business days
- North Europe: 2 – 4 business days
- South Europe: 3 – 6 business days
- Outside Europe: 7 – 14 business days
Does my order have Track & Trace?
Shipping times vary from your from your country:
- The Netherlands: 1 – 2 business days
- North Europe: 2 – 4 business days
- South Europe: 3 – 6 business days
- Outside Europe: 7 – 14 business days
General
What payment methods are available?
Shipping times vary from your from your country:
- The Netherlands: 1 – 2 business days
- North Europe: 2 – 4 business days
- South Europe: 3 – 6 business days
- Outside Europe: 7 – 14 business days
How can I order?
Shipping times vary from your from your country:
- The Netherlands: 1 – 2 business days
- North Europe: 2 – 4 business days
- South Europe: 3 – 6 business days
- Outside Europe: 7 – 14 business days
Where can I see my past orders?
Shipping times vary from your from your country:
- The Netherlands: 1 – 2 business days
- North Europe: 2 – 4 business days
- South Europe: 3 – 6 business days
- Outside Europe: 7 – 14 business days
Returns
Can I return products?
Shipping times vary from your from your country:
- The Netherlands: 1 – 2 business days
- North Europe: 2 – 4 business days
- South Europe: 3 – 6 business days
- Outside Europe: 7 – 14 business days
Still have questions?
Get in touch
Feel free to get in touch with us for all your questions or concerns. We are happy to help you!
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